To strengthen our team, we are looking for a full-time colleague to start as soon as possible:
Claims Administrator (m/f/d)
Your tasks:
- Receiving, checking and assessing returns and complaints
- Organising and shipping repair items to the tailoring workshop
- Creating and processing credit notes in the ERP system
- Customer support by phone, email and other communication channels
- Handling enquiries from end consumers
- Processing, refurbishing and returning suitable complaint and return items to stock
- Coordinating and managing size sets as well as team and presentation materials
- Flexible support with general warehouse and logistics tasks
Your profile:
- Confident use of the common MS Office applications
- Good written and spoken German
- Knowledge of English is an advantage
- An independent, careful and structured way of working
- Strong communication skills and enjoyment of direct customer contact
- You act as an important link between manufacturer and customers and are the face of our company
Your benefits:
- A friendly, family-like team (approx. 70 employees) with flat hierarchies
- Flexible working hours
- Plenty of leisure activities right on the company's doorstep in Oberammergau
- Attractive pension scheme, lunch allowance, company bike leasing (Jobrad), nursery and kindergarten allowances
Your contact:
Franz Ziener GmbH & Co. KG
Attn. Mr Kurtulus Bahadir
Schwedengasse 5
82487 Oberammergau
Does this sound like you? Then get in touch at bewerbung@ziener.de, stating your earliest possible start date and your salary expectations. We look forward to hearing from you!
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